Frequently Asked Questions
About the brand-
What does Neñolo mean?
The name Neñolo is inspired from our mascot Neño and Olo. It reflects the undying bond of a parent and a child, which also is the core emotion behind the origin of the brand.
What makes Neñolo so special ?
Neñolo offers a vast range of quality products. Almost all our products are comfort based, hypoallergenic, non-toxic, sustainable and travel-friendly.
What are the products offered by Neñolo?
Neñolo offers a wide variety of products ranging from sleepwear, portable beds, baby toys, nests and blankets, new mama products, artwork, and affirmation gift sets.
Do you believe in sustainability?
Yes, we strongly believe in sustainability and try to use organic fabrics in most of our products. We understand the role of upcycling in building a circular economy and hence encourage our customers to help us in our endeavor to up-cycle old garments into new products for needy people and street dogs.
Why are most of your products sleep oriented?
Most of our products are sleep oriented because we firmly believe that babies who sleep better, grow better. Also, it is equally important for new mothers to rest properly in order to heal themselves and nurture their babies growth.
Will the colour and prints of fabric based products fade away when washed?
Slight fading is normal as most of our products are naturally made. Avoid using any powerful detergents or bleaching agents, and dry naturally in the shade to retain the original colour and print quality as long as possible.
How can we provide our reviews related to the products?
You can provide reviews by messaging us either on our Facebook or Instagram page or simply leaving a review on the product page.
Beddings
What products are available under this category?
We offer braided bumpers, crib bumper, portable mattress set, blankets and cot bedding set in this category.
Are these products travel friendly?
Yes, they are lightweight and thus portable to use. Most of them come with their own storage bag as well.
Are all the products made organically?
It is our attempt to create most of our products with natural fabrics and in a sustainable fashion because we firmly believe in the overall comfort and safety of your little neños. We are slowly and steadily getting there.
Which fabrics are the blankets made of?
Blankets are made with softest coral fabric which is very kind and gentle on the babies delicate skin.
What is the appropriate age for the blankets?
The blankets are suitable for babies and kids up to 2 years.
Keepsake
How many types of flashcards are offered by Neñolo?
Neñolo offers two variety of cards, affirmation and milestone cards.
What are Affirmation cards?
Affirmation cards or deck are first person statements that encourage positive thinking, learning and calmness into your mind.
Like Neñolo's birth affirmation deck 'The Elixir of Courage' cards empowers mothers to nurture their connection with the baby throughout pregnancy and manifest a smooth delivery for themselves.
What are Milestone cards?
Milestone cards are a great way to capture all the achievements and special moments of your pregnancy and your baby.
Our beautiful deck of 'Baby’s First Bloom' cards is a great way to capture those special moments from your little ones' first day of their life to their first day of school.
How to use these milestones and affirmation cards?
You can use these cards as your journal prompt or as a mantra. You can also stick these cards to your mirror to reinforce positivity or decorate your baby's nursery.
BONUS- Our gift sets and deck sets make for great baby shower and congratulatory gift for all the new mama's out there.
Toys
What type of toys are available by Neñolo?
We offer sensory toys like rattles and play mats, multipurpose toys like koala tie and unicorn pillow, and security toys like blankets and teddy.
What are sensory-based toys?
Sensory based toys help in building your baby's sensory perception and helps in developing their motor and cognitive skills.
What is the suitable age to use the sensory toys?
Any age is great to start using sensory toys, the earlier the better. They are likely to benefit most from sensory play mat at around six months when you can see noticeable changes in the perception and awareness levels.
Are they made with skin friendly material?
Yes, all our products are made with baby-safe and skin friendly material.
Sleepwear
Are these made with natural fabrics?
Yes, all the night suits are made with cotton fabric.
Do they come in all sizes?
Our baby romper comes for 0-2 years, Shirt and short sets for 2-8 years and full sleeves night suit comes for 2-12 years.
Are there any colour choices available in the night suits?
No, colour choice is not available in any of the night suits.
Can it be exchanged if the size doesn't fit my baby?
Yes, the size can be exchanged. For more information on Returns & Exchanges, please visit our policy page
Can the prints be customized on special request?
No, prints can not be customized. What you see on the website is what is available.
Baby Gear
What products are available under this category?
This category offers products like bed in a bag, portable bed, swaddles, nursing pillow, baby carrier, sleeping sack and sleeping nest.
Are all the products travel-friendly?
Yes, all these products are travel-friendly and portable to use. They come with their own storage bag as well
Which fabric is used in these products?
Most of the products are made either with cotton blends or muslin and bamboo fabrics.
Are the swaddles made with organic fabrics?
Yes, the swaddles are made of bamboo and muslin cotton.
Can all these products be used for co-sleeping?
Yes, all the products in this category are perfect for co-sleeping and can be used inside the cot as well.
Decor
What products are offered under this category?
This category offers products like wall art, personalized birth memory frames, and height chart decals.
What are height chart decals?
Height chart decals are used to measure your kid's height. They also be used to enhance the aesthetics of your kids room as they comes in attractive prints and colors.
What kind of wall arts are offered by Neñolo?
All the wall arts at Neñolo are designed to build bonding, cognitive skills, and learning curve into the child's life while enhancing the walls of their room and nursery. Some wall art are also designed for new parents to celebrate their new phase of life.
Do we have the option of customizing the artwork as well?
Yes, we do provide customization option in some of the wall art. It can be found in the Personalized Wall Art tab of the Decor category.